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What Comes Next for Insurance Agents in the Wake of Layoffs in the Insurance Industry?

Major Job Losses in the Insurance Industry

In the current economic climate, layoffs have become increasingly common. Corporations have been responding with hiring freezes and slowdowns – a telling sign for what some are anticipating being an extended recession. It is estimated that over 600,000 workers have lost their jobs since the start of the pandemic, with the US Bureau of Labor Statistics reporting that the jobless rate peaked at 14.7% in April 2020—the highest it had been since the Great Depression. According to a Crunchbase News tally, more than 91,000 workers in the US tech sector have been laid off in mass job cuts in 2023.

The magnitude of the layoffs has impacted the lives of millions of Americans. In July 2022 alone, Tesla announced major layoffs in its autopilot division, and Apple cut down on nearly 100 contracted recruiters as part of their austerity measures. In the tech industry, several major companies have announced significant layoffs in 2022, including Twitter which reduced its workforce by 50% under the guidance of CEO Elon Musk.

Similarly, Meta laid off over 11,000 employees in early November 2022, reducing its workforce by 13%. The layoffs have had a far-reaching impact on people from all walks of life and industries. From the insurance industry to retail stores, companies across the country are cutting back on staff and costs to stay afloat during these trying times.

Unfortunately, these developments have affected the insurance industry as well. The insurance industry is one of the largest employers in the United States, and the number of layoffs within the insurance sector has surged significantly. For example, The Hartford Financial Services Group slashed 1,500 jobs in 2020. Similarly, Liberty Mutual Insurance laid off 400 workers in February 2021 due to restructuring efforts.


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Insurance Industry: Major Layoffs in 2023

In 2023, insurance companies worldwide saw a significant decrease in their workforce, with many insurance agencies having to downsize their workforce by over 25%. This had a significant impact on insurance companies across the globe, resulting in reduced services, increased premiums, and decreased quality of customer service.

The major layoffs have meant that insurance agencies have had to focus on cost-cutting strategies to stay competitive within the insurance market. The insurance industry is one of the most heavily-regulated industries, and insurance companies must adhere to strict legal requirements. Insurance companies must be particularly mindful of their workforce costs to comply with industry regulations.

With these major changes, insurance companies have had to adjust their business strategies to remain viable within the insurance industry. These changes have affected insurance customers from all walks of life, resulting in higher insurance premiums and reduced coverage for policyholders. In addition, insurance agencies are now more concerned about data protection and cybersecurity than ever before due to increased scrutiny from regulators and the public.


Some of the Major Insurance Companies’ Layoffs in 2023

  • Kemper Corporation announced layoffs of 339 employees nationwide.
  • Root laid off about 20% of its workforce in January 2022.
  • Blue Shield Insurance of California plans to lay off 373 employees across the state.
  • Humana is laying off 157 employees at its SeniorBridge facility in Jupiter, Fla.
  • Bright Health experienced layoffs in March and November of 2022.
  • GoHealth experienced a significant downturn, affecting around 800 individuals across their workforce.


Challenges to Insurance Agents and Agencies

These are just some of the many layoffs in 2022, leaving thousands of insurance workers out of a job. With such a large reduction in personnel and resources, it can be difficult for insurance agencies to stay afloat and continue providing exceptional customer service.

  • Increased workloads due to reduced staffing levels
  • Decreased resources
  • Potential loss of customers
  • Reduced training opportunities
  • Increased stress levels

How Can Insurance Agents Scale Up Their Business?

If you’re an insurance agent laid off recently due to significant layoffs in the insurance industry, it can be hard to know your next steps. Despite these challenges that come with mass layoffs in the insurance industry, there are solutions for agents who want to stay ahead of the curve and continue providing quality customer service.

  • Become an independent insurance agent
  • Focus on insurance marketing
  • Prioritize customer service
  • Invest in training and development
  • Offer virtual services
  • Leverage online platforms

Frequently Asked Questions

Will there be job layoffs in 2023?

In 2023, one in three businesses anticipate laying off 30% or more of their personnel, according to a December survey of 1,000 business executives by Resume Builder. Industries of all sizes have been affected by the reductions thus far.

Are insurance and tech layoffs going to continue?
This is due to the fact that those businesses that are unable to expand into their inflated new values and who are unable to raise further money without running the danger of a down round may have to reduce payroll, which is frequently their single-largest expense, in order to extend their runway.

What companies are laying off workers in 2023?
After conducting a significant round of layoffs last year that resulted in more than 125,000 job losses, San Francisco-based tech giant Salesforce announced plans to reduce 10% of its workforce on Wednesday. As recessionary fears rise, this makes Salesforce the first American company to conduct significant layoffs this year.

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